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Iron On Patch - Trim Categories

Customer Service Details

Customer Service Details

Payments

We accept all major credit cards: American Express, Discover, MasterCard, and Visa as well as Amazon Payments and PayPal.

If you wish to pay via a credit card by telephone, please contact us via email to make arrangements. However, you may experience a delay in reaching us. As a small business serving customers and working with suppliers around the world, our hours are erratic. We apologize in advance for any inconvenience or delay.

Communications

You will receive:

  • A system generated order confirmation is sent immediately upon placing your order.
  • A payment confirmation is automatically generated by the payment processor confirming the payment
  • A confirmation that your order has been completed and shipped.

Packaging

Packaging is recycled when it does not affect product safety. It keeps costs down & benefits the earth. While patches may be shown carded or packaged, we reserve the right to remove any cellophane or cardboard backing prior to shipping. It does not only reduce postal costs; it is better for the environment.

Out of Stock Items

We may have additional quantities in stock but not yet listed. Please contact us with the item number and quantity you need; and let us know how fast you need it.  If we have more we'll add them for you. If not, we may be able to get them in a few days or several weeks. We will keep you posted of our progess.

Discontinued Items

Closures (Frogs and Button), Ribbons, Tassels and Bondex Mending Patches have been permanently discontinued. We apologize for any inconvenience.

Special & Custom Orders

We don't just sell patches, we work hard to offer you solutions. We are will do out best to work with you to ferret out what you need at the best possible price!

Can't find a specific iron on patch or color? Need a custom order? A number of our patches started out as a special request. Please ask. Our friendly mascot, Bismark, LOVES to ferret out what you need. A modest (usually 50 to 100 piece) minimum order or deposit may be required. Please contact us with a description of the item or send an image and let us know how fast you need it. We will try to find something you've been looking for from among our various suppliers or let you know if having them made is feasible.

Newsletter - Mailing List

Our mailing list is strictly subscription only and is permission-based. We do not automatically add customers to our mailing. When you sign up for our newsletter, your email is only used to periodically inform you of any sales, special offers or new products. You are always given the opportunity to remove your email address from future emails.

Problems? Questions?

Contact us immediately if there is any problem with your purchase! Try as we do. mistakes sometimes happen. Rest assured we will fix them! 1 Ferrets Treasures, under user name FACT, has been an eBay buyer and Top Rated Seller for nearly 20 years. With over 28,000 transactions, our customers have awarded us with an impeccable feedback rating.

Buy With Confidence!

1 Ferrets Treasures has been in business on the web since 1997 - almost 20 years!

 

Certifications


 

1 Ferrets Treasures is a member of Manta. Click for info.

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